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CLIENT CASE STUDY

A Fortune 500 tech giant turns to Ansira + CarltonOne for a powerhouse incentive platform

Technology
Ansira Incent
90%+
increase in annual redemptions
$34M+
in annual redemptions processed globally
97%+
member satisfaction CSAT scores
18.5%
email open rate (exceeding industry benchmarks)
About the client
  • INDUSTRY:
    Technology
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When a top Fortune 500 technology company needed to modernize and unify its partner rewards experience across multiple regions, they turned to Ansira + CarltonOne. Together, the two platforms delivered a seamless, secure, and scalable solution that has transformed how partners engage and sales teams perform.

Through this integrated rewards ecosystem, the client was able to consolidate multiple fragmented programs into a single global storefront built to deliver personalized experiences, real-time engagement, and effortless reward redemption.

The challenge

A global Fortune 500 tech giant needed a time-saving global incentive solution

With channel teams and partners operating across more than 140 countries, this tech giant faced a complex incentive landscape. Disjointed systems, inconsistent experiences, and manual fulfillment processes slowed down results and dampened partner engagement. They needed a flexible, secure, and high-velocity solution that could scale and perform. 

The solution

Ansira + CarltonOne provided a centralized experience

The technology company turned to Ansira and CarltonOne, leveraging the combined power of this all-in-one rewards solution. The results speak for themselves: 

  • One-stop global incentive platform: The client deployed the Ansira Incent platform integrated with CarltonOne’s rewards fulfillment engine, delivering a unified, white-labeled storefront across global markets. Members could now redeem their points for curated rewards in real time, with localized experiences and fulfillment handled seamlessly across all 140 countries. 
  • Real-time rewards, real impact: With CarltonOne’s AI-powered promotions engine embedded in the platform, every action claim submissions, training completion, sales achievements is instantly reinforced with a relevant reward. This immediacy drove higher engagement and stronger program participation across tiers, including a 90%+ increase in annual redemptions. 
  • Intelligent reporting & insight: Program managers gained full visibility into redemptions, reward preferences, and engagement metrics. Dashboards and reports offered real-time insights, enabling rapid optimization and improved campaign targeting. 
  • Operational efficiency at scale: Gone are manual claim validations, spreadsheet workflows, and regional handoffs. With CarltonOne’s embedded automation and Ansira’s fund management capabilities, the client streamlined MDF, rebates, and reward issuance into one intuitive, self-serve interface. The C1 platform scaled high-velocity reward issuance to members across every country served by the client, leading to the efficient processing of $34M in annual redemptions globally. 
  • Built for global security & compliance: Together, the solution ensured full global compliance, from tax regulations to data privacy. This assurance empowered the client to scale confidently without introducing legal or operational risk. 

 

Platform highlights

  • Customized and curated storefront with a vast reward selection 
  • SSO integration and tiered user access 
  • Curated digital gift cards, debit cards, merchandise, and travel rewards 
  • Embedded reward calculations and real-time fulfillment 
  • White-glove global delivery and support 
  • Full tax, currency, and compliance infrastructure 

 

Why it works

This Fortune 500 global client didn’t just modernize their incentive strategy; they revolutionized it. By trusting Ansira and CarltonOne, they gained: 

✔ A unified platform that scales with global needs 

✔ Higher program utilization and measurable ROI 

✔ A flexible rewards ecosystem that partners love 

✔ Data visibility to make smarter incentive decisions 

97% member satisfaction rate from customer satisfaction (CSAT) scores 

 

About CarltonOne 

CarltonOne helps the world reward exceptional people. We inspire customers to be more loyal, sales teams to be more effective, and employees to be more productive with a reward store offering the world’s most popular brands.  

As a global leader in engagement and performance technology, CarltonOne delivers an intelligent, API-first platform that powers recognition, loyalty, and incentive programs for some of the world’s most forward-thinking organizations. Our AI-driven infrastructure and embedded analytics enable real-time, scalable program deployment, backed by a global rewards ecosystem offering millions of merchandise, gift cards, travel, and other rewards in over 190 countries.  

We empower our innovative partners like Ansira to differentiate their value proposition, accelerate growth, and generate measurable ROI through white-label-ready solutions designed for today’s experience-driven economy. To discover more, visit carltonone.com. 

 

About Ansira 

Ansira is the leading marketing platform for brands that operate in distributed ecosystems. By orchestrating the entire brand-to-local value chain, Ansira synchronizes global companies’ internal and external teams across channels, markets, and regions. Ansira leverages AI-powered technology, vertical expertise, local insights, and strategic partnerships to optimize marketing performance and empower partner growth at scale. For more information on Ansira, visit Ansira.com or LinkedIn.

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