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CX + Loyalty

Create best-of-breed experiences and brand fanatics.

We believe that growth is fueled by differentiated experiences that meet each customer’s individual needs wherever and whenever they choose to interact with your brand.

Opportunities realized

  • Identify & plan how you will consistently engage and motivate customers.
  • Determine the best loyalty value exchange to drive profitable share-of-wallet growth.
  • Optimize data & MarTech to orchestrate personalized omnichannel journeys.
  • Transform the customer experience to create brand loyalists.

 

Strategic Partnerships

We partner with the best-in-class enterprise technology software to deliver personalized digital experiences for your customers.

Decisioning + Orchestration

Loyalty Marketing

Campaign Management

Experience Engineering

Decisioning + Orchestration

Customer experience transformation driven by strategy and data science.

Personalization at Scale
Multi-dimensional segmentation strategies that drive revenue & market share growth by understanding each customer’s needs.

Journey Mapping + Strategy
Define pathways across channels & experiences that support your customers in the moment and deepen relationships over time.

CX Data Science + Predictive Analytics
Unlock incremental value from your data by detecting signals about what each customer wants before the next interaction happens.

Marketing Performance Optimization
Accurately quantify the current impact of impressions + engagement across campaigns and channels on customer behavior to iteratively improve strategy & tactics.

Our Clients

Explore Our Other Solutions

Strategy

Data & Insights

Performance Marketing

Commerce

Channel Partner Marketing

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White Paper

EiQ eCRM Benchmark Report: The State of the Inbox 2021

The impact of email marketing is undeniable, but how do you break through a crowded inbox to increase email marketing ROI for your business? Ansira's 2021 EiQ eCRM benchmark report evaluates emails across the banking, insurance, CPG, and retail industry to measure against email best practices to establish benchmarks and identify critical areas of opportunity.
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Blog

Coming to a Store Near You. Top 5 Trends of 2021.

Digital channels got us through the height of the pandemic, often over-performing in a world where online experiences replaced face-to-face communication. These are the trends we see for 2021 and beyond.

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EiQ Sponsor Spotlight: Tasha Reasor of Iterable

Get to know EiQ sponsor Iterable in this Q&A with the brand's VP of Demand Generation & Customer Marketing, Tasha Reasor.

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