The New 4 Cs of Marketing: Commerce, Customer Experience, CRM, and COVID

In today’s COVID-19 world, commerce is tied to the customer experience online more than ever before. And the most successful businesses are leveraging CRM & email to scale this new landscape. Hear from marketing, technology, & commerce experts at Ansira, Cordial, and Edible Arrangements as they examine what is needed at the future point of digital commerce. The right strategy, customer experience, and technology will ultimately position and accelerate your company’s ability to attract, interact, and transact with customers.

Key Takeaways

  • How companies are advancing their online commerce futures in rapid fashion
  • How customer experience, loyalty, and communication strategies and capabilities may define how successful you will be in scaling commerce
  • How your martech and commerce technologies are not just important considerations, but the infrastructure that could make or break your business

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