We have some thoughts.
By Melissa Pringle | November 20, 2020
A Customer-First Approach to Navigate the Holiday Season (and Beyond)
Three steps to put your customers in the driver seat to help navigate the holidays and beyond.
The Drive for Data: The Future of Automotive Marketing in a Customer-Centric World
Ansira sponsored this Winterberry Group research delving into how automakers are using data in new and innovative ways, both pre- and post-pandemic, setting the tone for how brand management, promotions and digital experiences are to be orchestrated in a customer-centric focused future.
The Enterprise Perspective on Customer Journey Mapping
Providing an enjoyable customer experience means knowing who your customer is and where and how you can meet their needs. Customer journey mapping is a process that, when executed strategically, allows large companies to identify opportunities and deliver a better experience at scale.
By Adobe Thought Leaders | November 2, 2020
4 Building Blocks for Setting Up Adobe Product Recommendations
The Adobe Target Product Recommendations feature harnesses the power of Adobe Sensei to leverage machine learning in order to offer the most relevant products (or content) to your site visitors. Read on for the building blocks you’ll need for setting up your first Product Recommendation Activity.
By Emily Martínez | October 16, 2020
Identifying Critical Gaps in Your Customer Experience (CX)
Completing an evaluation of the current state of your brand’s customer experience is a powerful step toward designing an action plan to optimize your CX, surprising your competition, and strengthening your position as a category leader.
By Jess Ginburg | October 15, 2020
Choose Your Own Adventure: A Digital Strategist’s Guide
The process of visualizing and planning multichannel marketing campaigns can be much like creating a Choose Your Own Adventure novel for your clients.
By Adobe Thought Leaders | October 2, 2020
5 Considerations for a Successful Adobe Target Product Recommendations Implementation
Adobe Target Product Recommendations can be a powerful tool that allows you to serve relevant products, or other content, to your visitors based on their actions, attributes, and defined business rules. To get the most out of this personalization engine, it is important to spend the necessary planning time up front to ensure a successful implementation.